Updated / Effective: October 26, 2026
1. Scope and related agreements
These Membership and Auto-Renewal Terms are between you and Crazy Finger Studio Limited, the operator of KissReels. They govern membership purchases and use in KissReels and supplement the Terms of Service. Personal information is handled as described in the Privacy Policy. Review these documents and the displayed offer before confirming a purchase.
The membership-specific provisions of these Terms apply to membership matters; the Terms of Service continue to apply to other matters. Store billing rules apply to purchases through that store. Nothing in these documents excludes mandatory consumer rights.
2. Accounts and eligibility
Use the account and sign-in options available in your version of KissReels. Your KissReels viewer account and your Apple or Google store account are separate. Before subscribing, check the viewer account receiving access and the store account authorizing payment. If a valid purchase is not recognized, use the supported restoration process or contact support.
Membership access is personal and may not be sold or transferred. Switching viewer accounts or stores does not automatically transfer or merge entitlements, Coins, My List entries or watch records. Any store-supported sharing depends on the purchased offer and applicable store settings; no additional sharing right is promised.
3. Membership scope and playback
Membership provides access during its valid term to the series, episodes and features expressly included in the purchased plan. The purchase screen must identify the applicable scope and benefits before purchase. A membership does not automatically include every title, every paid episode, ad removal, Coins or other separately priced features. The name Unlimited, where used, refers only to the included scope and does not expand it.
For included series, the supported playback features in your version of KissReels may be used while your entitlement is valid. Feature availability depends on the supported content, language, device and app version. Membership access is a temporary permission to use included content, not ownership or a permanent purchase. Separately unlocked Coin content remains governed by the Terms of Service; subscribing does not convert those purchases into subscription-only access.
4. Price, billing period and payment
Review the total price, currency, billing period, included benefits and any offer conditions before confirming. Localized prices and the store confirmation identify the payment you authorize. If a longer plan shows a monthly equivalent, that figure does not create a separate monthly payment option. No particular plan, price, trial or promotional offer is guaranteed.
For an Apple in-app purchase, Apple charges the Apple Account used to subscribe. For a Google Play purchase, Google Play charges the purchasing Google account. The applicable store manages billing dates, payment methods and transaction records. KissReels does not choose an alternative debit date or authorize itself to charge another payment method you have on file. Price changes follow the store notice and consent requirements and applicable law.
5. Automatic renewal, trials and offers
An auto-renewable plan renews for successive billing periods unless you cancel through the store before the next renewal. Check the renewal date and price in your store subscription settings. A plan expressly sold without automatic renewal ends according to the period disclosed before purchase; the automatic-renewal provisions do not apply to it.
If a free trial, introductory price or other offer is available, its eligibility, duration and subsequent regular billing price must be disclosed before confirmation. Unless canceled as required by the store, an auto-renewable offer converts to the disclosed paid renewal. Apple advises canceling a free or discounted trial at least 24 hours before it ends. Billing issues, any store-provided grace period and recovery are handled under the store rules; continued access during an unresolved billing issue is not guaranteed.
6. Canceling renewal and expiry
For an Apple-billed subscription, use iOS Settings > your name > Subscriptions > KissReels, or Apple subscription management. For a Google Play subscription, use Google Play > Payments & subscriptions > Subscriptions > KissReels. Follow the store confirmation and check that the subscription shows the intended cancellation or expiry.
Cancellation generally stops future renewal while paid access continues until the expiry shown by the store, subject to refunds, revocation and applicable law; a trial may end earlier when canceled. Cancellation is not itself a refund request. Deleting KissReels, deleting your viewer account, signing out or removing a sign-in authorization does not cancel a store subscription. After expiry, content that requires payment and was not separately unlocked may require another valid entitlement or Coins.
7. Restoring access, refunds and account deletion
If an Apple subscription is not recognized, use Restore purchases in a supported KissReels version with the Apple Account used to subscribe, or contact support. For Google Play, check the purchasing Google account, reopen KissReels and contact support if access is still unavailable. Restoration verifies an existing entitlement; it does not make a new purchase, recreate deleted viewer-account data, turn consumable Coins into subscriptions or guarantee transfer across accounts or stores.
For an Apple-billed purchase, request a refund through reportaproblem.apple.com. For Google Play purchases, use the applicable Google Play refund process. Eligibility is determined under the store rules and applicable consumer law; these Terms do not impose a blanket no-refund rule or waive mandatory rights. If content or access is missing, contact KissReels support as well. Before deleting your account, manage renewal separately and seek help with any paid-access issue; completed deletion may permanently remove viewer-account data as described in the Privacy Policy.
8. Content availability and permitted use
Included content is licensed for personal, noncommercial use through supported KissReels features. You must not redistribute or sell it, use unauthorized copying or extraction, bypass access controls, or use another person’s account or payment information without authorization. Any abuse-prevention measures must address suspected misuse and must not be used to impose undisclosed normal-use limits on a plan sold as Unlimited.
Individual titles, supported features and availability may change for rights, legal or technical reasons. We do not promise that a particular title will remain available indefinitely. If an issue materially affects the service you paid for, contact support so the issue and any remedy under the offer, store rules and applicable law can be assessed. This provision does not give KissReels unrestricted permission to remove paid benefits or deny mandatory remedies.
9. Changes, suspension and termination
Material changes to these Terms or a plan will be communicated as required by applicable law and store rules, with an effective date and any required consent. Publishing a revision alone does not automatically establish consent to every change. You may manage future renewal through your store; existing paid-period rights and mandatory remedies remain subject to the applicable offer, law and store rules.
Access may be suspended or terminated where reasonably necessary for substantiated misuse, legal requirements or service discontinuation. Where lawful and practicable, we will explain the reason and provide a support route to challenge an error. Ending access does not by itself cancel future store billing; renewal must also be managed through the store. Any remaining paid entitlement, refund or other remedy will be handled under applicable law and store rules, rather than an unconditional promise of a company-issued prorated refund.
10. Support, disputes and consumer rights
For membership or access assistance, contact Email: [email protected] · KissReels · You > Help & feedback · Support or use the KissReels support page. Include your KissReels ID, app version, product and transaction reference where available. Do not send passwords, verification codes, authentication tokens or complete payment-card details. Operator: Crazy Finger Studio Limited, Business Registration Number 78648496, Room D01, 3/F, Wong King Industrial Building, 2 Tai Yau Street, San Po Kong, Kowloon, Hong Kong.
Disputes, applicable law and liability are governed by the relevant provisions of the Terms of Service, subject to mandatory rights in your jurisdiction. This membership agreement does not introduce a separate liability cap or exclude liability that cannot lawfully be excluded. Translations must preserve the same rights and obligations; a language selection does not waive mandatory local consumer protections.